Verizon: $2 to pay bill

[Potemkin]

Quick Note: Verizon Readies $2 "Convenience Fee" for Online, Phone Payments
Brandon Hill (Blog) - December 29, 2011 10:08 AM
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6 comment(s) - last by Breathless.. on Dec 29 at 12:02 PM

Customers can avoid the fee if they setup AutoPay or use ACH payments

If it isn't the banks trying to nickel and dime consumers, there's always some other industry that’s willing to step up to plate and milk customers for a few extra dollars every month. Today, we learn that the largest wireless carrier in the United States, Verizon Wireless, is going to start implementing a $2 convenience fee on payments made over the phone and even online.

http://www.dailytech.com/Quick+Note+...ticle23630.htm

[CanadaSue]

You're kidding me?

Here, companies fall over themselves trying to get you to pay online - it's easier & faster. We do our banking & bill paying online & it was dirt simple to set up & has never caused us a moment's grief.

[Mama Alanna]

Next month, look for a 'convenience fee' to pay by check or in cash.

[flourbug]

.. and the execs who thought up the idea will give themselves a huge bonus.

[Feather]

My mortgage company charges a $15 pay by phone fee and then sends me a check for $15 saying they can not except any amounts paid besides amount due unless pre-authorized by them.

[Hamilton Felix]

Most outfits want to avoid the labor and expense of having to send hard copy bills in the mail. Not long ago, Puget Sound Energy suddenly refused to allow me to pay online unless I signed up for e-billing so they didn't have to mail a bill; I have been paying online for some months. Heck, it's hard enough for me to keep track of the bill I receive in the mail; I'd never keep track of one e-mail in many. So I mail them a check every two months, and they enjoy the labor of handling and processing it.

I've been paying Verizon online, each time as a "one time transaction," no automatic payments. If they start charging me $2 to do so, then I'll be mailing a check. They'll just get their money a little later.

I'm not so sure they can charge you extra just for receiving your bill in the mail the old fashioned way. After all, they'd be discriminating against people like my parents, who have no internet access.

[Ought Six]

The other cellphone providers must be laughing their heads off, and gleefully anticipating a rise in sales at Verizon's expense.

[Ought Six]

http://www.foxbusiness.com/technolog...-bill-pay-fee/

FCC Examining Verizon's $2 Bill-Pay Fee

[Catbird]

via Twitter:

"Update: Verizon Wireless said it will scrap proposed $2 fee for 1-time payments, citing 'customer feedback' - @CNNMoney"

[flourbug]

Not citing the outrage of customers, sneers of the general public, and collective loud laughter from their competitors.

[Catbird]

Not to mention that there's a significant movement of people, including myself and DH, pledging to opt for paper billing with detailed statements. The cost to Verizon for that would be greater than what they'd earn from this BS "convenience fee".